Approved 51 402 ZCTA of CC contact center CC engineer Exam – Success Pathway Course

[51 402 ZCTA of CC contact center CC engineer Exam – Success Pathway Course] In This Course of ,The Contact Center Engineer Exam certifies knowledge in ZTE’s Contact Center (CC) solutions. Exam areas include architecture, call routing, IVR design, ACD (Automatic Call Distribution), CTI integration, reporting tools, agent management, and CRM system integration. Candidates are tested on deployment, customization, high availability, and troubleshooting of customer service platforms for telecom and enterprise clients.