Approved 32 402 ZCTP of CC contact center CC after sales senior engineer Exam – Success Pathway Course

[32 402 ZCTP of CC contact center CC after sales senior engineer Exam – Success Pathway Course] In This Course of ,Tests expertise in call center technology deployment and support. Key areas include ACD (Automatic Call Distribution), IVR systems, CTI integration, VoIP, workforce management tools, QoS monitoring, and troubleshooting customer experience issues. Candidates must demonstrate after-sales problem-solving and customer service optimization skills.