Approved 21-403 ZCSA of CC, contact center (CC) pre-sales engineer Exam – Success Pathway Course

[21-403 ZCSA of CC, contact center (CC) pre-sales engineer Exam] In This Course of ,This certification tests knowledge of ZTE Contact Center (CC) platforms, including ACD, IVR, CTI integration, omnichannel engagement, AI-driven chatbots, workforce optimization, and analytics. Candidates must show ability to position CC solutions for banks, telecom operators, and enterprises, emphasizing customer experience, scalability, and compliance.